Considering Managed IT Services? Here’s What to Look For

01-27-2017 at 02:26 pm - Staff - Posted in: News

One of DMC’s biggest observations in the tech industry is that 100% of the time we meet with business owners, they’re overpaying for their current IT offerings. It’s easy to get taken advantage of when you’re relying on an industry you’re unfamiliar with. How are you supposed to know what you need — sometimes before you even need it?

It’s important to make sure that you’re working with a trusted IT professional. But also, having some critical knowledge under your belt so you don’t trade a dollar for a nickel. If you’ve been considering managed IT services or want to ensure you’re getting the most from your provider at present, here’s what you need to know.

What falls under managed IT services?

If you’ve done any research for IT services, you’ve probably come across “managed services.” Managed IT services can be defined as outsourcing day-to-day management responsibilities in order to improve operations and cut expenses. In IT specifically, this might include monitoring, administrative duties and prevention.

Why I might need managed IT services?

You may be wondering, “How does this affect me and my business?” If you’re considering IT or weighing your current options, the best way to decide is measuring your IT upkeep. Here are some scenarios where you might consider managed IT services: You don’t have a dedicated IT professional on staff or a contractor that’s easily accessible when questions or even emergencies comes up.

If you do have an IT guru, they’re swamped with everyday tasks. Because of this, small things are starting to slip which are really beginning to impact your business productivity. You’re always having to call in emergency-level issues and wish there was a way to detect during earlier stages. What should I consider with managed IT services?

1. Assess Practical Need

We know managed IT services are super helpful, but before you jump the wagon, the IT company you’re considering will want to perform an internal hybrid assessment. During this test, you’ll review your strengths, weaknesses, and the growth opportunities you’d like to explore with more efficient IT solutions. Consider how much you actually enjoy working with technology. If you want to be hands-off as possible, certain things like automation and backups could be your best friend. If you enjoy tinkering with servers and networking gear, you can place IT at the helm of monitoring and early detection. As far as growth goes, you’ll assess your systems, data security and how your business would operate in the case of an emergency relocation.

2. Explore Your Options

If you’re thinking about outsourcing your IT, you’ll want to pay attention to the flexibility of your options. Are packages tailored to your specific needs? Is the company’s approach in-line with your plan for growth? It’s important not only to hire a professional who’s experienced — but prioritizes you and your business’s needs.

3. Consider wider coverage

One size doesn’t fit all. And because of that, there are various types of services you can outsource. Disaster recovery, often included in business continuity planning, is an extremely popular offering with IT providers. And if you’re a business heavily relying on mobile, you might look into network design and management.

What are some of the experiences you’ve had with IT professionals? Have they been positive? Confusing? Share your thoughts with us in the comments and let DMC Services know if you have any questions. We’re always here to help! (405) 227–0306

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