Managed Services - What Is It and Why Should You Care?09-12-2016 at 05:35 pm - Staff
More and more businesses are jumping on the “Managed Services” bandwagon, but what exactly does that buzzword mean? How can your business benefit from this IT service?
MSPAlliance defines Managed Services as the management of an Information Technology (IT) asset or object, by a third party typically known as a Managed Service Provider (MSP), on behalf of a customer. This third party provider is responsible for 24-hour monitoring, managing and problem resolution for the IT systems within the client’s business.
This service is growing because smaller businesses need IT support similar to larger businesses, but the smaller businesses might not have the IT resources needed and what they do have might not be able to handle the demands of doing it all on their own. With the capability to outsource this IT support to an MSP, small to medium sized business owners can take one more thing off of their plate that they don’t need to worry about.
MSP serves as an extension of your IT department and will take care of routine IT monitoring and will help you stay on track when it comes to backups and security. Each business is able to decide which services they want the MSP to monitor so that it best suits each client.